At Isobel Gear, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make purchases from our website.

Information We Collect

We collect the following types of information:

Personal Information: such as your name, shipping address, email address, and phone number.

Order Information: details of the products you purchase and any communications related to your order.

Technical Information: IP address, browser type, device details, and browsing behavior on our site.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders

Communicate with you about your order, shipping updates, or customer support

Improve our website’s performance and your shopping experience

Send you promotional emails if you opt-in to our mailing list

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared with third-party service providers only as necessary to operate our business, such as shipping partners or IT support services. All such third parties are obligated to keep your data secure and confidential.

Your Rights and Choices

You have the right to:

Access, update, or delete your personal information

Opt-out of marketing communications at any time

Opt-Out Instructions

To stop receiving promotional emails or newsletters from us, simply click the “unsubscribe” link in any marketing email or contact us at [email protected] with your request.

Data Retention

We retain your personal information for as long as needed to fulfill the purposes described in this policy unless a longer retention period is required or permitted by law.

Security

We take reasonable and appropriate steps to protect your information from unauthorized access, alteration, disclosure, or destruction.

International Data Transfers

As we operate worldwide, your information may be transferred to and processed in countries other than your country of residence. We ensure these transfers comply with applicable data protection laws.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Isobel Gear
Email: [email protected]